Project Manager - Standard Project Manager - Standard
Job DescriptionThis role leads the optimization and enhancement of all digital content metadata services, solutions, and artwork delivery standards for NBC Entertainment.
Your goal:
help our fans find their favorite NBC shows faster and easier, wherever and whenever they want to watch them.
Reporting to the Vice President of Video Distribution & Content Operations and working closely with the Senior Manager, Content Metadata & QA, Senior Manager, Content QC, and Manager, Content Operations, you'll oversee the subject matter expert teams for video metadata display, syndication, and governance.
Your diligence will help improve the overall discoverability of NBC shows across platforms and will play an instrumental role in advancing NBCUniversal's positioning within the rapidly evolving digital marketplace.
Overseeing the Content Operations, QC, QA, and Metadata teams, you will:
oDrive the Teams' Communication:
represent the teams in meetings and synthesize data to report up, down, and across our org oLead the Teams' Management:
work closely with team leads to guide priorities, escalate and resolve project blockers, navigate HR concerns, highlight individual and team successes, identify growth opportunities, and maintain team cohesion and engagement oOn-demand if/when relevant, you will also provide team support and guidance during hiring, new partner integration, new system onboarding, org restructuring, etc.
oSupervise the Teams' Projects:
ensure project leads have the support they need to meet their deadlines; hold teams accountable for deadlines; enforce best practices across projectsincluding strong communication, thorough documentation, and presenting progress to broader teams; upholding standards across deliverables oCurrent projects include:
API integrations; new and existing Airtable base development; automation training, troubleshooting, and dashboard enhancement; AI exploration with content metadata; creating and evangelizing standards documentation; using Agile framework to progress Confluence documentation updates; professional growth and education opportunities for reports; and building out metrics for the teams overseen oAdditional projects could arise on demand oDirect the Teams' Vendor Relationships:
communication, representation, timeline, contract execution, and enforcing standards oAssist with additional projects as required by DTC Leadership Quals Required:
o10
years of experience working in digital Entertainment, with significant experience overseeing digital operations oExpertise with consumer apps on traditional platforms and digital products o5
years of experience managing senior team members (leaders of teams) oDemonstrated excellence in cross-team communication skills o5
years of project management experience using Agile methodologies and collaboration products such as JIRA and Confluence oExpertise overseeing projects supporting operational efficiencies and enhancements oStrong knowledge of metadata ecosystems:
taxonomy best practices, data architecture, data governance, API integration best practices in security, structure, cadence, etc.
, oStrong knowledge of tech pipeline workflows:
experience leading others in best practice creation of flow charts, documentation, and user stories; experience with database management and a strong understanding of API data delivery specifications & workflows oExperience with managing vendor relationships, including overseeing the drafting and execution of SOWs oFamiliarity with the digital domains of content metadata, content operations, content QA, and content QC oExperience with the low-code database system Airtable or the ability to quickly become savvy with it (a proven track record of quickly learning new systems is helpful) Desired Characteristics:
oA proactive problem-solver with a positive attitude, the ability to prioritize multiple time-sensitive requests, and the disposition to thrive in a constantly evolving environment oExperience with or strong interest in Innovation oFamiliarity with or interest in Generative AI, Digital Accessibility, A/B Testing, and/or Automation oExpertise in distilling highly technical terminology into basic requirements & concepts oWorking knowledge of metadata-related programming/markup languages and syntaxes including, but not limited to XML and JSON oWorking knowledge of metadata specifications as well as aggregation service providers like Gracenote and TiVo oExperience working with the CMS Drupal, ad-serving platforms and solutions (Freewheel, DFP, etc.
), and MAM systems oPractical experience with SEO algorithms, processes, and techniques oExperience with or strong interest in collecting, analyzing, and visualizing data is a major plus oFamiliarity with data insights and metrics tracking tools Tableau, Pavo, and Domo oA genuine passion and familiarity with film and television oDemonstrated interest in staying current on industry trends and best practices Recommended Skills A/B Testing Api Agile Methodology Algorithms Artificial Intelligence Automation Estimated Salary: $20 to $28 per hour based on qualifications.
Your goal:
help our fans find their favorite NBC shows faster and easier, wherever and whenever they want to watch them.
Reporting to the Vice President of Video Distribution & Content Operations and working closely with the Senior Manager, Content Metadata & QA, Senior Manager, Content QC, and Manager, Content Operations, you'll oversee the subject matter expert teams for video metadata display, syndication, and governance.
Your diligence will help improve the overall discoverability of NBC shows across platforms and will play an instrumental role in advancing NBCUniversal's positioning within the rapidly evolving digital marketplace.
Overseeing the Content Operations, QC, QA, and Metadata teams, you will:
oDrive the Teams' Communication:
represent the teams in meetings and synthesize data to report up, down, and across our org oLead the Teams' Management:
work closely with team leads to guide priorities, escalate and resolve project blockers, navigate HR concerns, highlight individual and team successes, identify growth opportunities, and maintain team cohesion and engagement oOn-demand if/when relevant, you will also provide team support and guidance during hiring, new partner integration, new system onboarding, org restructuring, etc.
oSupervise the Teams' Projects:
ensure project leads have the support they need to meet their deadlines; hold teams accountable for deadlines; enforce best practices across projectsincluding strong communication, thorough documentation, and presenting progress to broader teams; upholding standards across deliverables oCurrent projects include:
API integrations; new and existing Airtable base development; automation training, troubleshooting, and dashboard enhancement; AI exploration with content metadata; creating and evangelizing standards documentation; using Agile framework to progress Confluence documentation updates; professional growth and education opportunities for reports; and building out metrics for the teams overseen oAdditional projects could arise on demand oDirect the Teams' Vendor Relationships:
communication, representation, timeline, contract execution, and enforcing standards oAssist with additional projects as required by DTC Leadership Quals Required:
o10
years of experience working in digital Entertainment, with significant experience overseeing digital operations oExpertise with consumer apps on traditional platforms and digital products o5
years of experience managing senior team members (leaders of teams) oDemonstrated excellence in cross-team communication skills o5
years of project management experience using Agile methodologies and collaboration products such as JIRA and Confluence oExpertise overseeing projects supporting operational efficiencies and enhancements oStrong knowledge of metadata ecosystems:
taxonomy best practices, data architecture, data governance, API integration best practices in security, structure, cadence, etc.
, oStrong knowledge of tech pipeline workflows:
experience leading others in best practice creation of flow charts, documentation, and user stories; experience with database management and a strong understanding of API data delivery specifications & workflows oExperience with managing vendor relationships, including overseeing the drafting and execution of SOWs oFamiliarity with the digital domains of content metadata, content operations, content QA, and content QC oExperience with the low-code database system Airtable or the ability to quickly become savvy with it (a proven track record of quickly learning new systems is helpful) Desired Characteristics:
oA proactive problem-solver with a positive attitude, the ability to prioritize multiple time-sensitive requests, and the disposition to thrive in a constantly evolving environment oExperience with or strong interest in Innovation oFamiliarity with or interest in Generative AI, Digital Accessibility, A/B Testing, and/or Automation oExpertise in distilling highly technical terminology into basic requirements & concepts oWorking knowledge of metadata-related programming/markup languages and syntaxes including, but not limited to XML and JSON oWorking knowledge of metadata specifications as well as aggregation service providers like Gracenote and TiVo oExperience working with the CMS Drupal, ad-serving platforms and solutions (Freewheel, DFP, etc.
), and MAM systems oPractical experience with SEO algorithms, processes, and techniques oExperience with or strong interest in collecting, analyzing, and visualizing data is a major plus oFamiliarity with data insights and metrics tracking tools Tableau, Pavo, and Domo oA genuine passion and familiarity with film and television oDemonstrated interest in staying current on industry trends and best practices Recommended Skills A/B Testing Api Agile Methodology Algorithms Artificial Intelligence Automation Estimated Salary: $20 to $28 per hour based on qualifications.
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