Smart Hands Lead

Job Description          Demonstrable experience of delivering infrastructure operation teams/projects, with specific knowledge of service transition and supportability of solution in a Production environment          Demonstrable experience managing technical teams          Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment.          Understanding of Change Management, Incident Management and Release and Configuration management processes.          Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams.          Excellent leadership and team building Hands on, can do attitude. Must be prepared to lead by example to drive delivery.          Ability to set, agree and evaluate clear objectives, identify potential impact of changes.          Oversight of all Operations pertaining to their towers that are under a Managed Services agreement with the Customer.          Gathers and shares business requirements for their towers with the teams and ensures effective and efficient solutions are developed and implemented          Influence IT areas and Senior Managers into making successful IT decisions.          Customer focus - Attention to detail, seeks to help and co-operate with customers in order to develop productive, professional relationships with Customers (internal/external).          Problem solving and Decision Making - Resolve unusual or highly complex problems, with the involvement of others as required. Able to identify solutions and explore alternatives outside familiar approaches          Result orientated - Develop logical, realistic plan to meet objectives. Tenacious and delivery focused in approach. Continually seeks to make the area in which they work more efficient and effective. Continually strives to make the area in which they work more efficient and effective. Excellent written and oral skills, clear and concise, keeps manager Job Function TECHNOLOGY Role Lead Job Id 135230 Desired Skills DC Monitor Desired Candidate Profile Qualifications : BACHELOR OF ENGINEERING  5 - 15 years of experience
Salary Range: NA
Minimum Qualification
5 - 7 years

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